Please read these Terms and Conditions carefully before using our Platform. They constitute a binding agreement between you and Batbat.
Batbat (referred to in these terms as "we", "us", or "the Platform") is an online gaming service operated through the batbat.vu domain. These Terms and Conditions ("Terms") form a legally binding agreement between Batbat and anyone who uses the Platform ("you", "member", or "player").
These Terms are published in Bengali to make them easily accessible to users in Bangladesh. However, the English version shall take precedence in any legal interpretation.
Please read these Terms in full before playing any game, creating an account, or using any service on Batbat. If you do not agree with any part of these Terms, please refrain from using the Platform.
You must be at least 18 years old to register an account or play on Batbat. We reserve the right to verify your age and may close any account found to belong to a minor at any time.
Each individual may hold only one Batbat account. If multiple accounts are found registered under the same person, all associated accounts may be closed and any accumulated balance may be forfeited.
You must provide complete and accurate information at the time of registration. Providing false details or altering your information afterwards may result in your account being suspended or closed.
Keep your account login credentials strictly confidential. Do not allow anyone else to access your account. You are responsible for any unauthorised use of your account.
Batbat allows you to fund your account through multiple methods, including mobile banking and bank transfer. Deposits are generally processed instantly. Each deposit method has its own minimum and maximum limits, which are displayed separately on the Platform.
Account verification (KYC) must be completed before submitting a withdrawal request. Withdrawals are generally processed within 1 to 3 business days. Processing may be delayed if any of the following conditions are not met:
Batbat processes all transactions in Bangladeshi Taka (BDT). Deposits made in foreign currencies will be converted automatically, and applicable conversion fees may apply.
New members are eligible for a welcome bonus on their first deposit after registration. The bonus amount and terms may change from time to time. Visit the Promotions page for current offers.
All bonuses come with wagering requirements, meaning you must place a specified amount in bets before withdrawing bonus funds. The wagering requirement for each bonus is stated separately.
Batbat strictly prohibits any abuse of its bonus system. Any of the following activities may result in bonus cancellation and account closure:
All games on Batbat run on certified RNG (Random Number Generator) technology. This ensures that every outcome is completely random and cannot be predicted or manipulated by anyone in advance. The RTP (Return to Player) for each game is available on its respective game page.
If a technical error causes an abnormal game outcome, Batbat reserves the right to void that round. In such cases, the wager amount will be refunded.
To keep the gaming experience enjoyable for everyone, the following activities are strictly prohibited:
Batbat believes gaming should be a healthy form of entertainment — not a source of addiction or financial hardship. That is why we place the highest priority on responsible gaming.
Batbat provides a set of tools to help you stay in control of your gaming:
Protecting your personal information is a top priority for Batbat. We use SSL encryption technology to secure all transactions and personal data. For full details on how your information is collected, used, and protected, please refer to our Privacy Policyavailable at.
Batbat never sells your personal information to third parties. However, we may be required to share certain information when mandated by law or requested by a regulatory authority.
You may request to close your account at any time. Where eligible, any remaining balance will be made available for withdrawal, provided no outstanding obligations exist.
Batbat may suspend or permanently close an account for any of the following reasons:
If you have a dispute or complaint, please contact our customer support team first. We aim to respond to every complaint within 48 hours.
If a dispute cannot be resolved through support, it will be referred to third-party mediation. In all cases, Batbat's decision will be considered final unless overturned by a court of law.
Batbat reserves the right to update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email.
Continued use of the platform after any changes take effect will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
Our Terms and Conditions are strict because the safety of every player is our top priority.
Certified Random Number Generator technology, validated to international standards, ensures every game outcome is completely fair and unbiased.
Every transaction and piece of personal information is protected by bank-grade SSL encryption, making it impossible for third parties to access your data.
Unlike other platforms that only offer terms in English — Batbat's Terms and Conditions are available in full in Bengali.
Bonus terms, game RTP, and fee structures are all clearly disclosed. There are no hidden conditions.
With tools like limit settings and self-exclusion, you stay in full control of your own gaming.
For any issue, our Bengali-speaking support team is available 24/7, seven days a week.